When you make a purchase from this website, you are indicating that you agree to be bound by
our terms and conditions (your statutory rights are not affected) so please read them carefully and print a copy for your
records. We may at anytime revise these terms and conditions without notice. It is up to you to ensure you regularly review
and reprint them for your records as necessary.
Pricing and availability
The total price of your goods
will be stipulated at the time you place your order or at the end when your order has been confirmed. All prices are in pounds
sterling including the relevant taxes for the UK where applicable. Any customs or import duties due when your order reaches
its destination country are your responsibility.
We have the right to make alterations to the prices in the following
On extremely rare occasions, the cost of the product may have increased but not updated on the website,
taxes may have not been included in the price, or they may have changed. We will inform you immediately and before dispatch
if this is the case to ensure you still wish to purchase, but at the revised cost.
We reserve the right to
refuse or cancel an order for goods if it has been listed at the incorrect price due to a typographical error, or the price
from our suppliers, tax or duty office was incorrect when our price was published. If you have already been charged we will
immediately refund you the total amount you have paid (including any delivery charges).
All products and
services offered for sale on this website are subject to availability and may be withdrawn at any time. Pictures used are
for illustration only and although we endeavour to be as accurate as possible, may differ slightly from the actual product
supplied. If goods cannot be supplied for any reason we will contact you and you will not be charged for the items ordered.
If payment has already been taken, you will be refunded for the cost (and any postage charges if applicable) immediately.
We endeavour to hold stocks of all our active products, but if we are out of stock of your chosen item we will
inform you of an estimated delivery date (subject to availability).
Some items may be shipped direct to you from our
supplier in order for you to receive your chosen items as quickly as possible. This means that you may receive your order
in separate parts, but will not incur any additional carriage charges (unless stated on your order conformation due to part
of your order being for items under a different carriage charge structure e.g. rubber matting)
We cannot be held responsible
for compensating you for any other losses you may suffer if we do not supply the goods.
Please do not e-mail your card details to us, we cannot be held responsible for security if you supply your
details in this way. If payment is to be made by cheque, your goods will not be despatched until your cheque has cleared which
takes approximately 5-10 working days.
We take the privacy of all our users seriously.
party via any website to which there are links on this Site. We are not responsible for the privacy policies of other websites,
and encourage you to be aware when you leave our Site, and to read all applicable terms, conditions and privacy policies when
using other websites.
Your use of this Site signifies your consent to us collecting and using
What information do we collect?
may access this Site's home page and browse the Site without disclosing any personal data. In order to provide you with
a range of services, however, we may collect personal information from this Site, from written information sent to us and
from other communications. We may for example, keep a record of your name, mailing address, email address, & telephone
number if provided. Credit card details taken over the phone will be used for a single transaction only, and then destroyed,
at no time will DCLHUK (ukclippers) hold customer credit card details for mulitple usage, details will have to be re-submitted
for every new transaction..
How do we use your information?
Any personal data relating to you
your personal information to communicate with you, such as to let you know about new features or offerings on our website,
for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity
on our site, to publish trends and/or to improve usefulness and content and for any other purpose that we may notify to you
and the relevant data protection authority from time to time.
We may operate a mailing list to send you related news.
This mailing list currently operates whereby subscribers add themselves to the list when a purchase has been made. We only
send emails to addresses, which have been subscribed to the list via a purchase or request. If you wish to unsubscribe from
the list please select the link on our contact us page. We do not share, licence or sell these e-mail addresses.
We reserve the right to disclose your personal information to anyone who may take over the running of the Site or who may
purchase any or all of our assets including your personal information. We reserve the right to disclose your personal information
to any law enforcement agency requesting it in connection with the commission of any offence, once we are reasonably satisfied
as to the circumstances surrounding the request. We also reserve the right to access and disclose your personal information
in order to comply with applicable laws a lawful government requests, to operate our systems properly or to protect our users
We take every precaution to protect your personal information. In addition,
we have strict security protocols in place to protect our customer database from unauthorised access, improper use or disclosure,
unauthorised modification, and unlawful destruction or accidental loss. We only allow access to the customer database when
absolutely necessary, and then under strict guidelines as to what use may be made of such details. We may ask you for proof
of identity before disclosing any personal information to you.
Refund / Return Policy
This policy refers
to products purchased online from this website only. If you purchased via any other route, please refer back to your retailer
What we will accept back as a return:
In line with the Consumer Protection (Distance Selling) Regulations
2000, DCLHUK (UKclippers) operates a 7 day cancellation and return policy for goods bought on the ukclippers.co.uk website.
Therefore if you wish to cancel your order and return products, please contact us within 7 days of receipt of the products
to obtain instructions for return. DCLHUK (UKclippers) may at its discretion accept products back outside the 7 day period
if they are faulty. However we will not accept claims of damage in transit or products not meeting their description outside
How to arrange a return :
Contact email@example.com quoting your purchase / invoice number and reason for return. We will respond and provide advice on how to return your
Please note that you will be responsible for the costs of returning the products
back to DCLHUK (UKclippers), unless you are cancelling the order within 7 days because the products are damaged, defective
or do not meet their description, in which case ukclippers will arrange collection. Regardless of the reason for return
you are under a statutory duty to take reasonable care of the products while they are in your possession and during transport
back to ukclippers. Taking reasonable care means you must return the products to ukclippers in 'as new' condition,
in their original packaging, still sealed and complete with any accessories and free gifts offered with them. If you fail
to take reasonable care of the products while they are in your possession and return them to ukclippers in a damaged state,
ukclippers may take action against you to recover any loss in value of the products arising from your breach of this statutory
Provided the products are returned in 'as new' condition, DCLHUK (UKclippers)
will endeavour to provide you with a full refund of the purchase price and any delivery charges you initially incurred in
getting the products to you, no later than 30 days from and including the day on which you notified DCLHUK (UKclippers) of
your intention to return the products. If you require any further advice regarding returns or to any other matter concerning
your order, please feel free to contact firstname.lastname@example.org.
All material, text and images contained in this website are the property of DCLHUK, or used
under licence from the relevant body and must not be used for any purpose without consent from the relevant party. DCLHUK
does give permission for these terms and conditions to be printed and retained by its customers for their reference, (and
this practice is recommended) but no permission is given for these terms and conditions to be used in any other capacity without
We hope you enjoy using our website, but please note that the
use of this website is entirely at your own risk. We cannot accept any responsibility for loss, disruption or damage to your
data or your computer system which may occur during or because of the use of this website.
We will always
try to give you helpful and totally honest advice, but the decision to purchase an item ultimately lies with the customer
and we cannot be held responsible for any consequences relating to any products purchased from this website.